Open 24 hours, 7 days — including public holidays Free diagnosis · Upfront quote · No fix, no fee
Melbourne · 24 hours, 7 days

Remote IT Support

We connect securely to your computer and fix it while you watch. No travel, no waiting. Available 24/7 for homes and businesses Australia-wide.

Many computer problems can be fixed without anyone visiting. With your permission, a technician connects to your screen over a secure, encrypted session and fixes the issue in front of you.

Good fits for remote support

  • Email and Microsoft 365 problems
  • Software installs, updates and error messages
  • Slow computer clean-ups
  • Virus and pop-up removal
  • Printer driver issues
  • Setting up backups and security software

How it works

  • Call 0421 388 876 or book online.
  • We send you a secure link to start the session.
  • You watch while we fix it. You can end the session at any time.

Helpdesk for businesses

Need ongoing support for a team? Our managed IT plans include an unlimited remote helpdesk with fast response times.

Book a geek

Tell us what's wrong

Call any time for the fastest help, or send the details and we'll call you back.

Phone · 24 hours, 7 days0421 388 876
Service areaMelbourne, VIC

We only use your details to respond to this request.

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